Privacy Policy
At Gravity Builds, we are committed to safeguarding the privacy of our users. This Privacy Policy explains how we collect, use, and protect information gathered from users ("Users") on our website https://gravitybuilds.co.uk.
Personal Identification Information
We may collect personal information from Users in a variety of ways, such as:
- When Users visit our site.
- When they register, place an order, or fill out a form.
- When engaging in other services, activities, or features available on the site.
Users may be asked for details such as name, email address, mailing address, and phone number. While Users can visit the site anonymously, providing personal information may be required to access certain site features. Users can refuse to provide personal information but may be restricted from participating in some activities.
Non-Personal Identification Information
We may also collect non-personal information about Users, including:
- Browser type.
- Device information.
- Technical details about Users' means of connection, such as operating system and Internet service provider.
This information is collected when Users interact with the site to help us improve functionality and user experience.
Web Browser Cookies
Our site may use cookies to enhance the user experience. Cookies are stored on the User’s hard drive for record-keeping and sometimes to track information. Users can set their browser to refuse cookies or alert them when cookies are being used. Please note that some features of the site may not function correctly without cookies.
How We Use Collected Information
Gravity Builds may use Users’ information for the following purposes:
- To operate the site efficiently: Ensuring content displays correctly.
- To improve customer service: Personal information allows us to respond to customer service requests more effectively.
- To personalize user experience: We may use aggregated information to understand user behaviour and preferences.
- To improve our site: Feedback provided by Users helps us enhance our services and offerings.
- For promotions and surveys: To share information about promotions or surveys Users have opted into.
- To send periodic emails: Including order updates, responses to inquiries, and any other relevant information.
How We Protect Your Information
We implement suitable security measures to prevent unauthorized access, alteration, or disclosure of Users' personal data. These measures include secure data storage and proper processing protocols to protect personal information on our site.
Sharing Your Personal Information
Gravity Builds does not sell, trade, or rent personal information to third parties. However, we may share aggregated demographic information not linked to any personal details with trusted affiliates and partners for the purposes outlined above.
Electronic Newsletters
If Users opt-in to our mailing list, they will receive periodic emails containing updates, news, and product information. Users can unsubscribe at any time by following the instructions included in the emails or by contacting us via the website.
Klarna Payment Services
In collaboration with Klarna Bank AB, we offer several payment options. For Klarna to assess your eligibility, we share necessary personal information, such as contact and order details. Klarna processes this data in compliance with relevant data protection laws. For further details, please review Klarna’s privacy policy.
Changes to This Privacy Policy
Gravity Builds reserves the right to update this policy at any time. If any changes are made, we will notify Users on the main page of the site. We encourage Users to review this policy periodically to stay informed about how their personal information is being protected.
Your Acceptance of These Terms
By using this site, you agree to this Privacy Policy. If you do not agree, please refrain from using the site. Continued use of the site after changes are posted will signify your acceptance of the updated policy.
Contacting Us
If you have any questions regarding this Privacy Policy or your interactions with this site, please contact us.