How can I get a quote?
Email Us: Send your inquiry to info@gravitybuilds.co.uk, and our customer service team will respond promptly with a personalized quote.
Do you offer a warranty?
15-Year Limited Warranty on Composite Decking We are proud to offer a 15-year limited warranty on all our composite decking products. This warranty covers any manufacturing defects, ensuring that you can enjoy your decking with confidence. For full details on our warranty, visit our website at https://www.gravitybuilds.co.uk/limited-warranty/.
Can I collect my order?
You can collect your order from our Collection and Distribution Centre(Joda Freight): Gravity Builds, Broomfields, Bradford, West Yorkshire , UK, BD4 7ED
How quick is delivery?
We are pleased to inform you that our decking inventory is readily available and can be delivered within a 5-7 working days of placing your order. Our reliable delivery service is handled either by our company drivers or trusted courier partners.
When will I be advised of my delivery date?
1. Delivery Preparation: Once the order is received, it will be organized within delivery network to ensure it reaches you in a timely manner. 2. Dispatch Notification: You’ll be notified via email when the order is ready for dispatch. We will give you at least one working day's notice before the actual delivery. 3. Changing the Delivery Date: If the proposed delivery date doesn’t work for you, you can contact us to reschedule for a more convenient day the following week.
What is Co-extrusion Technology?
Co-extrusion decking refers to a type of composite decking that incorporates a protective outer layer, or "cap," during the manufacturing process, providing enhanced durability, aesthetics, and longevity. It’s produced through a process known as co-extrusion, where the core and the cap are extruded together to form a single, bonded material. This process improves the decking’s performance compared to traditional composite decking.
Where are you located?
Collection and Distribution Centre(Joda Freight) Gravity Builds Broomfields, Bradford, West Yorkshire , UK, BD4 7ED